Terms of Service

Effective Date: June 28, 2026

Welcome to Café Mel. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Café Mel. By accessing our website or placing an order, you agree to these Terms.

1. Use of Our Website

You agree to use this website only for lawful purposes. You may not use our website in any way that could damage, disable, or interfere with its operation or the experience of other users.

2. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including:

• Product availability
• Pricing or typographical errors
• Suspected fraud or unauthorized transactions
• Violations of these Terms

If your order is canceled after payment has been processed, we will issue a full refund.

3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices and product availability may change at any time without notice. Applicable sales tax and shipping charges will be calculated during checkout.

4. Payment

Payment is due at the time an order is placed.

We accept the payment methods offered during checkout. All transactions are securely processed through our payment providers. Café Mel does not store your full payment card information.

5. Shipping

We strive to roast, pack, and ship orders promptly.

Estimated delivery dates are provided by shipping carriers and are not guaranteed. Café Mel is not responsible for delays caused by carriers, weather, customs, or other events beyond our control.

Risk of loss transfers to the customer once the shipment has been delivered to the address provided during checkout.

6. Returns & Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, replacements, and refunds.

7. Product Information

Coffee is a natural agricultural product. Flavor, aroma, appearance, and roast characteristics may vary from batch to batch.

We make every effort to accurately describe our products but do not guarantee that descriptions, images, or colors displayed on your device are perfectly accurate.

8. Subscription Orders

If you enroll in a coffee subscription:

• Your subscription will automatically renew until canceled.
• You may modify or cancel your subscription before your next billing date.
• Subscription pricing may change with advance notice.

9. Intellectual Property

All content on this website—including logos, trademarks, product names, photographs, graphics, text, and designs—is the property of Café Mel or its licensors and may not be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Café Mel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

11. Disclaimer

Our products are provided "as is" and "as available" without warranties except as required by applicable law.

Nothing on this website should be interpreted as medical, nutritional, or health advice.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles.

Any legal dispute arising under these Terms shall be resolved in the state or federal courts located in New York, and you consent to the jurisdiction of those courts.

14. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms, please contact us:

Café Mel
Email: support@cafemel.com
Website: https://cafemel.com